Download Instructions

After the purchase of an electronic product (PDF/ePub/Software), a separate email will be sent with download instructions. This email is generally sent within 10 minutes, but can take up to 1 hour during busy periods.

** Please remember to check your Junk or Spam folder before calling. **

All downloads are subject to the terms specified in the Terms & Conditions and Copyright Agreement documents. By downloading, you understand these terms and agree to be bound by them.

If you need further support or assistance, please refer to our Support/FAQ page.


Detailed Instructions:


For each PDF purchased, a separate email will be sent with a download link and password.



A single email will be sent with the following information:

  • Instructions to register an eVantage account with our partner Gilmore Global.
  • One redemption code per ePub purchased.
  • Instructions on how to view your ePub.
    • Online access is available for a maximum of 2 years.
    • Offline access is available through the downloadable BookShelf application and has no time restriction.


WoodWorks Software

  • Download the software from
  • The software will require a keycode upon first launch. To obtain a keycode, please email the Software ID that appears to
    • Please note that keycodes are distributed between 7:30 am - 3:30 pm (EST) Monday to Friday.
    • In the meantime, you can use DEMO as the keycode. Please note that you will not be able to save or print your work while in "Demo" mode.